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Terms & Conditions 

*Wherever possible the correct weight will be posted however, when this is not possible and cuts are slightly undersized, the extra value in money will be covered by increasing the weight of another product in the basket. 
**Whenever possible fresh produce will be posted but on occasions if we are out of stock of fresh products we may need to substitute with frozen products. In this case the customer will be notified and the product labelled frozen. 
***All products will be sent next day delivery in insulated wool lined boxes with ice packs which should maintain temperatures for 48 hours. If, however you are not likely to be in to receive your package please send us details for a safe place to leave the parcel to ensure it is not returned to the couriers depot. 
****All orders need to be checked within 24 hours of delivery and any discrepancies sent in writing via email to info@straightfromthecow.co.uk 
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